Understand Your Customers
Your customers are talking to you. They are talking to you every time they linger on a page or search for a product.
We track all your customers’ interactions to give you insight into their behaviour and to qualify them for the most suitable products and promotions.
Empower Your Team
Give your contact centre and marketing teams access to actionable customer data - in real-time - to improve customer relationships and build advocacy.
Increase User Engagement
Focus on the user by personalising every aspect of the user journey using behavioural data, purchase history and cognitive science: create demand by showing low stock notifications for relevant products; create urgency by creating countdown timers that work towards specific dates or times of the day; provide social endorsements by showing user activity or by surfacing relevant reviews.
Build Unique Experiences
Use our apps and services to deliver personalised customer experiences - placing the right products and promotions in front of highly qualified buyers.
Now, using personalisation and real-time data, companies can respond quickly to consumers' demands with tailored search results, dynamic updates and targeted offers. Give your marketers the ability to react in real-time, to understand and to surprise and delight your customers.
Console and Administration
Review and manage all activity across all your sales channels from a single intuitive management console: while you’re monitoring the performance of your sales team in real-time your digital marketing team are preparing next week’s sales promotions for your review.
Mix and Match
Take your pick from our growing family of intuitive management apps and composable services to quickly enable the commerce features you need.
All user actions generate an audit record containing the identity of the user, a summary description of the action performed and a timestamp.
Performance you can count on
Every millisecond of latency matters, our infrastructure gives you consistent CPU, memory and disk performance. Our network and edge caches serve responses rapidly to your users.
With real-time access to reporting data, you can connect with your existing accounting or ERP systems.
The entire Big Wednesday IO team is committed to giving you the best commerce applications, tools and services.
We are obsessive about all of our products looking great on all devices, from desktop to tablets to smartphones.
Built by developers for developers
Forget complexity: our clean, composable and complete APIs and intuitive and comprehensive documentation allow developers rapidly to build the best experiences for your users.